BLOG · 26 Oct 2026

Direct Orders: take delivery orders on your own link

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Green Leaf Café has a loyal crowd around Park Street. Half of them already order on delivery apps, and the café pays a commission on every one of those orders. The owner's question was simple: can my regulars order from me, on my own link, and still get the food fast?

That is Direct Orders: delivery on the QuickKOT QR menu, on your menu link or your own web address.

What the customer sees

  1. They open your menu link, add dishes, and choose Delivery in the cart. A table QR never shows Delivery, so dine-in guests are not confused.
  2. They type their name and WhatsApp number and get a 4-digit code. Every delivery order is verified this way.
  3. They pick a saved address or type one, and choose their area from your zone list. Each area has its own delivery charge.
  4. The last step checks every item, its stock and its price again, and shows delivery and packing with their own GST. Cash on delivery is always there; Pay online appears when your payment gateway account and your own web address are connected. QuickKOT helps you get your own payment gateway account with the leading providers.
  5. A status page follows the order, and each step reaches them on WhatsApp, including the rider's name and number.

What the counter does

The order lands on Draft tickets with a beep, the customer's history with you, and a 15-minute countdown. Accept · send to kitchen makes the delivery ticket like a phoned-in order and prints the KOT. Reject with a reason tells the customer on WhatsApp and refunds a paid order at once. Out of one dish? Take an item off before accepting. Busy? Pause 30 min. An order nobody accepts lapses after 15 minutes and the customer is told.

When the rider leaves, an unpaid bill can carry a single-use UPI QR, valid for an hour, so the customer pays by scan at the door.

What the owner sees

Online orders lists every Direct Order for a day, a week, a month or any dates up to 90 days: accepted to which ticket, rejected and why, lapsed, and who handled it. Payments taken online show in Online collections, from collected to settled. A chain can give each outlet its own address, or one address that lists the outlets.

Setting it up

In Settings › Delivery: switch on Delivery on POS, add your zones and riders, then turn on Delivery on the QR menu. A checklist shows what is still missing. Share the link on WhatsApp, or print its QR on flyers and bags.

QuickKOT takes no commission per order. On orders paid online, your payment gateway charges its usual fee on that payment.

Questions

Does QuickKOT take a commission on each order?

No. Direct Orders is part of your plan. On orders paid online, your payment gateway charges its usual fee on that payment; cash on delivery has no gateway fee.

Do I need my own website?

No. Your QuickKOT menu link takes delivery orders with cash on delivery from day one. Your own web address is needed for Pay online, and QuickKOT support connects it.

How are fake orders kept out?

Every delivery order is verified with a code on WhatsApp, and staff accept each order on Draft tickets before it reaches the kitchen.

Which plans include Direct Orders?

Premium and Enterprise. Economy gets it with the QR menu add-on.

All of it on one page: Direct Orders. Step by step: the Direct Orders tutorial. Delivery on the till itself: delivery orders.

Self-serve signup is opening soon. Leave your details at app.quickkot.com/signup, see plans, or write to support@quickkot.com.

More from the floor: Delivery challan or tax invoice? Supplies from a central kitchen · Delivery orders that add up at the end of the night · Prepare the central kitchen before the franchise outlet asks

Testimonial

From the floor

Shimla QoH Food Court

“What was managing Shimla QoH Food Court like before QuickKOT? Guests paid at different desks and the queues slowed eleven stalls. Biryani from one kitchen and pizza from another now come together as one bill. The rush is still there, but now it is much more organized.”

Shimla QoH Food Court
shimlafoodcourt.com

One bill across eleven stalls.

Amul Ice Cream Parlour

“Our counter used to get crowded in the evenings. With the QuickKOT kiosk, guests pick their flavours and pay on their own, so the queue moves faster and my staff can focus on serving.”

Mr Kamal Thakur
Manager, Amul Ice Cream Parlour

The kiosk shortened our queue.

Murg Shahi Baithak

“Orders come in from the kiosk or the counter, reach the kitchen on the KDS straight away, and guests wait for their token number on the display. QuickKOT runs our whole flow, from order to pickup, without confusion.”

Mr Kapil
Owner, Murg Shahi Baithak

From order to token, one smooth flow.

Chicago Delights, Shimla

“The kitchen display, billing, kiosk and inventory all work together. Staff see orders on screen, guests can order themselves, and I can see my stock without counting by hand.”

Mr Arun
Owner, Chicago Delights, Shimla

KDS, POS, kiosk and stock, all in one place.

Zorko, Shimla

“The KDS keeps the kitchen on track, the POS makes billing quick, and inventory shows us what is running low before we run out. It is simple enough for the whole team to use.”

Mr Manu
Owner, Zorko, Shimla

Kitchen, billing and stock under control.

Open a restaurant in a few minutes.

Google or email signup on app.quickkot.com. Start on Basic, upgrade when the floor needs KDS, reports, or more kitchens.

Create your POS