Testimonial
From the floor
Q: What was managing Shimla QoH Food Court like before QuickKOT?
A: We run eleven stalls, so things can get pretty busy, especially during rush hours. Before QuickKOT, it felt a bit all over the place because guests had to pay at different desks, and the queues would slow everything down.
Q: What changed after using QuickKOT?
A: The whole process became much simpler. Guests can order biryani from one kitchen and pizza from another, but it still comes together as one bill. That made ordering easier for customers and handling orders easier for us.
Q: How has the Token Display helped?
A: It has made pickup a lot smoother. People just take a number, watch the screen, and collect their food when it is ready — no more shouting names across the hall.
Q: What about the QR menu?
A: The QR menu has helped too. Guests can scan, build their order, and come to the counter when they are ready, which takes a lot of pressure off the stalls.
Q: Overall, how would you describe the impact?
A: QuickKOT has made the entire food court feel calmer, smoother, and easier to manage. The rush is still there, but now it is much more organized.