Saturday, 6:40am. The central kitchen has just finished a batch of dosa batter. Four franchise counters open at 8. Bandra is short. Juhu wrote at midnight. The van driver has a notebook with three quantities and no prices. By 11 the Bandra counter has batter, the hub shelf is light, and nobody can say what the 20 kg cost, who pays the tempo, or whether the 18 kg that was counted is the 20 kg that left. The brand is one brand. The stock book is four chats and a glove box.
The next Saturday, the same chain runs on hub-and-spoke logistics. The central kitchen is the hub. Bandra is the spoke. The screen is HQ supply. One supply, from the red row on the shelf to the payment that covers the batter and the tempo.
- 6:12am. Bandra asks for 10 kg.
- 6:28am. The hub accepts. The 40 kg stays on the shelf.
- 6:41am. The load, the price, and ₹440 of goods.
- 6:55am. The tempo, ₹80 of freight, and the paper for the road.
- 7:10am. The goods leave. Bandra’s ledger opens at ₹520.
- 8:05am. The scale says 10 kg. The hub accepts the count.
- 11:40am. A lighter can. Two kilograms come back to the hub.
- 4:20pm. Bandra pays the goods and the tempo.
6:12am. Bandra asks
The first dosa is two hours away and the batter row is already red: on hand has fallen to the reorder point. The Bandra manager opens HQ supply. Three tabs: Request sheet, Ledger, and Logistics. There is no outlet dropdown. This login is already the Bandra door.
New request. Quantity 10 kg. To is the counter the tempo already knows. Ask HQ. The row’s step is Outlet requested. QuickKOT emails the hub. A new address stays on this outlet.
The request sheet can still Print, Download PDF, Download Excel, or Send from QuickKOT. The buying price on that sheet stays the price from this ask. The ledger is quiet. A request becomes a ledger line when the goods leave.
6:28am. The hub says yes
At the central kitchen the house manager opens the same menu name. Sub outlet sits on All outlets. The gold menu is Desk, Books, Logistics, and Prepare. Under Desk, Requests shows Bandra at Outlet requested. The supply number is on the row. Prepare already shows what Bandra is likely to ask over the next seven days, from the weekdays, the gaps, and the usual quantity of earlier requests.
Accept the request. The step becomes HQ accepted. The hub holds 40 kg of batter at a shelf rate of ₹40 a kilogram, and all 40 kg are still there. Accepting is a yes. The van is still in the lane. Help beside the title opens the lesson if the morning is the first one on this screen.
6:41am. What goes on the van
On Sending, Use the requested quantities copies the 10 kg Bandra asked for. Cap at the starting pile holds the figure at the 40 kg that were on the shelf when the request opened. Save the sending quantity. Ten kilograms fit inside that pile. A load above 40 kg stops here, on the shelf the hub actually held.
Bandra’s markup is 10%. An empty Price takes the hub shelf rate plus that markup, so the supply price is ₹44. Save the price. With the shipment amount left blank, the goods are 10 × ₹44 = ₹440. Save the amount.
The hub can type another figure, including zero. That typed figure is kept on the trace and stays the goods for this supply. Clear the field and save again, and the goods return to quantity times price. A figure that is not a number is refused on the spot: The shipment amount is zero or more. Clear it to use the calculation. This morning the field stays blank. ₹440 it is. Bandra will see ₹44. The ₹40 shelf cost stays on the hub books.
6:55am. The tempo gets a dispatch
The driver is at the shutter. The mode is the morning tempo. Choosing it fills Carrier, Document, and Freight. This mode records a vehicle number, so the van’s number goes on the dispatch. Freight is ₹80. Save the dispatch. A freight of zero is a free trip. A blank freight stops the dispatch: Enter the freight. Zero is a free trip.
Proforma is what replaces the notebook in the glove box. It lists the goods, and the line on the paper says the shipment charges are on the outlet ledger. Across the top: For transit representation only. Not a tax invoice. The shipment amount is ₹440. E-way on the row is a dash. The e-way number is written when the shipment amount reaches ₹50,000.
7:10am. The goods leave
Send the item waits until the dispatch is saved and the price and shipment amount on the screen match what was saved. One press. The logistics register shows In transit.
The hub shelf falls by the 10 kg that left. Thirty kilograms remain for the other doors. In the same moment Bandra’s ledger gains ₹440 of goods and ₹80 of shipment charges. The open balance for this supply is ₹520. On the Bandra screen, Shipment charges shows the ₹80, and the line under it says those charges are on this outlet’s ledger and this outlet pays them.
At the hub, Charges lists that ₹80 with the other trips booked when goods left. Pay for it is on Bandra’s ledger.
8:05am. The scale says ten
The tempo is at the counter before the grill is hot. The manager weighs the cans. 10 kg. Add the counted quantity. The step moves to Outlet counted.
At the hub, Walk opens that count. Accept the count. The step is Count accepted. 10 kg lands on the Bandra shelf at the buying price of this supply. Under Books, then Figures, the hub margin sits on those counted kilograms. The shipment amount is still the calculation, so the goods stay ₹440, with the ₹80 beside them.
Date received is this morning. Note says the cans arrived cold and sealed. Record received. The hub register shows Delivered. The hub can Mark delivered from its own side, with a delivery date on the sent day or later. The delivery date is the logistics stamp. The count is a separate step.
Had the scale said 12 kg, the extra would leave the hub only up to what the hub still holds. Had the first count been 9 kg, Accept the count would have put 9 kg on the Bandra shelf and left 1 kg as an open difference at hub cost. This morning the first count matches the van. Shelf and road agree.
11:40am. Two kilograms come back
Lunch prep finds one can lighter than the label. The manager weighs again. 8 kg. The button is now Save the corrected count. The 8 kg sits as a draft. The Bandra shelf stays at 10 kg until the hub agrees.
The hub opens Walk and presses Accept the corrected count. 2 kg returns to the hub shelf. Bandra’s shelf moves to 8 kg. The shipment amount is still the blank calculation, so the goods follow the accepted count: 8 × ₹44 = ₹352. The ₹80 was booked when the tempo left. It stays on Bandra’s ledger. A typed shipment amount would have stayed the typed figure, kilos or no kilos.
4:20pm. Bandra pays the tempo
The rush is over. On Bandra’s ledger the columns are date, particulars, goods, shipment charges, payment, balance, and Pay. Pay on this supply opens Pay supply and that number. The amount starts at this supply’s goods plus its ₹80, and it stops at whatever is still open. After the corrected count, that is the ₹352 of goods and the ₹80 of shipment charges.
Clear the balance starts at the whole open balance: goods, every shipment charge still open, minus payments already recorded. The mode is UPI. The date is today. The note names the tempo. Record the payment. A smaller amount would have left the rest open for another day.
Head office can record that same payment with Clear the balance on Bandra’s rows. The line appears on the outlet ledger. The franchise outlet pays the carrier. Cash, UPI, bank transfer, card, or cheque all take a date and a note.
The other counters, the same morning
Juhu’s midnight message was chutney it buys itself. That outlet keeps its own materials, purchases, recipes, and gross profit. Bandra, on this book, asks the central kitchen. Head office can sit on All outlets or open one door. Outlet shelf for Bandra is read only: material, on hand, reorder at, and the red row that started the day.
Modes stay at the hub. New mode names the carrier, the document, and the freight rate. Add mode. Save the mode later. The rate copies onto the next dispatch only. A van already on the road keeps the mode it left with. Remove the mode hides it from the next dispatch.
Each city still has its own till. Head office can still look in. That shape is restaurant chains, POS for restaurant chains, and franchise tills. The store room at each door is Complete Inventory Management. What the shelf is worth after a sale is real-time gross profit. The screens, side by side, are hub-and-spoke logistics.
Questions from a chain operator
What is hub-and-spoke logistics for a restaurant chain?
The central kitchen is the hub. Each franchise outlet is a spoke. The outlet asks for materials, the hub accepts and sends them once, the outlet counts what arrived, and the hub accepts that count. Goods and shipment charges land on that outlet’s ledger.
Who pays the shipment charges?
The franchise outlet pays them. Freight is booked when the goods leave and sits on that outlet’s ledger next to the goods. Pay on that supply starts at the goods plus those shipment charges. The hub records the payment the outlet made. The hub does not pay the carrier.
Can every franchise outlet request from the central kitchen?
A franchise outlet on this book asks the central kitchen from HQ supply. An outlet that buys for itself keeps its own materials, purchases, recipes, and gross profit.
What happens when the outlet counts less than the hub sent?
The first accepted count puts the counted quantity on the outlet shelf. The difference stays an open difference at hub cost. A later corrected count, once the hub accepts it, returns a lower difference to the hub shelf. An extra is taken only up to what the hub still holds.
Walk the screens in order: hub-and-spoke logistics. The page with each screen beside the step is hub-and-spoke logistics. The chain page is restaurant chains. The store room is inventory.
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