Tutorials / Tables, POS seating, split and merge

Tables, POS seating, split and merge

Turn on table management, pick a table on POS, transfer a party, split one ticket into two GST bills, and merge two open tickets.

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Chapters on YouTube. Same button names as the app.

Tables on Profile and Settings

POS table selection

Split ticket

Merge tickets

For a dining room that seats guests at tables. Button names match the app. This is not the food-court lesson — one guest bill across many kitchens is Premium, centralised billing.

Basic lists tables (10) but split, transfer, and merge stay locked. Economy and above get Split ticket, table transfer, and Merge tickets when table management is on. On Multi-Outlet, merge stays in the same outlet.

Economy is not self-serve. Premium trial: app.quickkot.com/signup?plan=premium. On Centralised, choose Table management + token when the floor uses tables. Token only hides the merge bar.

1. Turn tables on

Token only hides the POS table grid.

Premium / Enterprise, Centralised — Settings → Profile → Floor and tokens. Choose Table management + token (POS table grid, Settings → Tables, token after payment). Save plan.

Economy and Multi-Outlet already run tables. There is no Token only radio on Multi-Outlet.

2. Settings → Tables

Settings → Tables. The plan cap is on the page (10 / 25 / 99). Signup already created numbered labels (1, 2, 3…).

  • Type a label (placeholder Patio 1) → Add.
  • In use means an open dine-in ticket sits there. Clear frees a stuck occupancy so POS can reuse the label. Delete removes the table.

Do not delete a table that still has a live ticket — Clear or collect first.

3. POS — pick a table and bill it

POS.

  1. New order if a cart is leftover.
  2. Dine in — the table grid appears. Takeaway has no table picker.
  3. Tap a free table. Occupied tables are disabled. The selected table uses the coral button.
  4. Add items.
  5. Premium / Enterprise (centralised) — Collect payment or Place (postpaid). Economy and Multi-Outlet are postpaid: Place (postpaid), then Collect payment on KDS.

The ticket shows Table {label}. A payment split (cash + card + UPI on one invoice) is not a table split.

4. Transfer — same ticket, new table

Open KDS. Tap the open dine-in ticket. Table dropdown — pick a free table. The order number stays. Destination cannot already have a running ticket.

5. Split ticket — two bills

On KDS, tap the open ticket (needs more than one live line). Split ticket.

  1. Tick Move to new ticket on the lines that should leave. Leave at least one item on the original card.
  2. Table for new ticket — a free table, not the original. If the floor is full: Clear or transfer another table first.
  3. Split selected.

Two open tickets. Two GST invoices. The kitchen already cooked from the first card. Cancel on that panel backs out without splitting.

6. Merge tickets

On KDS, when table management is on and more than one postpaid ticket is still open, the Merge tickets bar appears: From #, Into #, Merge. Those lists show the open postpaid tickets only. A prepaid ticket stays off the bar. Centralised and Multi-Outlet both show it. Token only does not.

Lines move onto the surviving ticket. The from-ticket is cancelled with reason Merged into #{number} — not a void of food that was cooked. On Multi-Outlet, the two tickets must be the same outlet.

Done

Tables on, floor labels named, a dine-in bill on a selected table, transfer to a free table, split into two bills, and merge two open tickets.

More Saturday examples: Merge and split restaurant tables on POS.

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